Quote from: BC.Game Support on November 26, 2023, 10:05:30 AM

Quote from: earlypaco on November 26, 2023, 08:38:35 AM

Dear BC. Game
Thank you for your prompt reponse. The amount in dispute is 0.2677985 BTC.
"5.The excess 0.2677985 BTC was subsequently deducted." Quote from casino rep on CasinoGuru, can be confirmed by checking the play history.

61 days ago, that would be equivalent to $7111. Please credit my account 0.26 BTC or its equivalent in BCD. All my deposits were made in BTC.

Hey there,

We have already credited $7,111 to your BC.GAME Account. The complaint was raised and resolved in dollar terms and hence it has been settled as such in dollar value instead of BTC.

On SEP 24, BC. Game ILLEGALYY confiscated 0.2677985 BTC. on Sep 24th, that had FIAT value of $7111.

On Nov 26, after 61 days, BCD Swap fees and everything deducted, I received 0.184311 BTC ( Around $6900).

I am currently short 0.08 BTC which is somewhere between $2500-$2700. I'm being generous here.
No one knew it will take a casino 61 days to get their act together. Thats why in main topic I converted BTC to USD. I wonder how I would have been paid today had the price of BTC dropped to 20k.

On day 47 of complaint, I raised the issue on casino guru, the BC. Game Casino Rep quoted the following:
“5. The excess 0.2677985 BTC was subsequently deducted.”

In summary:

Sep 24th, I had 0.26 BTC. Now I have 0.18 BTC.

BC. GAME has actually gained $2700 by delaying the payment. AND there are people telling me about the title of the complaint and what BTC price I used when ALL DEPOSITS/WITHDRAWALS/BETS were made in BTC? What about the other 20 times we discussed in BTC price.

Building relations?

A casino that delays payment for 61 days should not be rewarded $2700.

So, this claim has not been settled. Its partially resolved and has a delinquent payment of 0.08 BTC.
I am surprised at some the members here, jumping up and down like a miracle has happened and are in such a rush ro remove the flag that was created due to multiple months of ignoring players.

Are you that blind or is there a backroom deal?

For the last time, the CASINO actually received monetary profit from this delay unless they return the remaining 0.08 BTC.

I will update my case at other platforms, inform them of the update. Will let the players be the judge if this move by BC.Game is in line with " Building relations"