Quote from: BitcoinGirl.Club on November 26, 2023, 06:25:22 PM

Quote from: BC.Game Support on November 26, 2023, 04:02:17 PM

Quote from: BitcoinGirl.Club on November 26, 2023, 03:56:27 PM

For a user, there are no way to know more than one company is using the same provider. Even if the user knows more than one company is using the same provider still he can pretend that he does not know anything about it. My point is if I have 5 accounts with 5 different gambling sites and if those 5 gambling sites are using the same provider, is there any terms that I can not place bet in the same market and in the same leg? I understand if I place bet in the same market but in different leg then it may mark as arbitrage bet which is a valid accusation to protect their business.

The risk management should be for individual entries [Here BC.Game]

Usually the user would get limited before they've placed a bet, but in this case, the bet was voided 5 days after the bet was settled. If it were up to us, we would not have done such a thing, and so we've decided to refund the user anyway, as it was a really awkward situation that our provider had put us in. We do have plans to upgrade our odds provider in the distant future to a more robust one.

Limiting in every gambling site seems reasonable.
Good to observe you are finally working on making things right. If you continue making things right then all these negative on your feedback page will not stay long. Since the case is resolved and status updated by the OP, I removed my support from the flag. Looking ahead more progress and I will have no problem to remove the negative feedback I left.

It may be reasonable for the illiterate, but from a legal point of view it is illegal to set a personal limit