Update:
My emails to support are now be opened in West Palm Beach Florida, not sure if anyone can help with this
Recipient opened West Palm Beach, FL
71.57.149.160 Chrome Windows Apr 20, 2014
about 18 hours ago
Recipient opened West Palm Beach, FL
71.57.149.160 Chrome Windows Apr 20, 2014
about 18 hours ago
Recipient opened West Palm Beach, FL
71.57.149.160 Chrome Windows Apr 20, 2014
about 18 hours ago
going to post this in both threads for now
That's a great idea for tracking them down. It would work for a lot of Bitcoin scammers who wouldn't think that reading an email would give away their IP address.
71.57.149.160 is c-71-57-149-160.hsd1.fl.comcast.net, a completely normal residential address. VPN's don't use addresses like those and I've never seen a TOR exit node use one either. Unless they're proxying through botnet controlled machines or open proxies (both unlikely IMO), it's highly likely that it's their actual home account. Especially with the iPhone since configuring that to use anonymous proxies would be a pain. What is the IP address from the iPhone request?
I'll do a bit more investigating of that IP, but generally the only way to get the owner's information is to subpoena the ISP which requires a court order.
Edit: It's not listed in any lists of known proxies and it's not on any blacklists. This means it's even more likely to be the person's normal home connection. All ports are filtered, so there's no additional information that can be gained that way (well, not currently, ports could open later though).
Indeed. That's the home address of Paul Regan, the man behind Coinbet.cc (later on someone named Michael Carter, a black-hat spammer [someone who makes a living by spamming and manipulating search engine results so you don't find what you are looking for but you end up on his site instead] joined in and they became partners but he is the original creator the man who started it all)
More info about it there, check the screenshot of our email conversation. I also spoke to him on the phone. I actually probably have his phone number too somewhere and he is indeed from Florida. Let me know if I can help more. We will get this bastard!