In the end, BK8 is willing to refund the player's deposit, totaling MYR 549.21. However, the user refuses to accept this refund and insists on being paid in full, including the voided bet amount.
This is a better ending and decision rather than confiscating or freezing the fund. I guess this is a standard operation for most casinos and so for BK8 and the user should just accept the consequence which was a good one on his end since he's got caught.
You're in their platform and they've got evidence to what's been investigated so, if he don't want to accept the refund, there's nothing much to do on it until he changes his mind.