Quote from: paid2 on December 07, 2023, 01:15:15 AM

Quote from: PureMixerio on December 04, 2023, 08:08:11 PM

Improvements to the service that will be implemented in the future:
· Design improvement
· Adding the "FAQ" section
· Adding a discount system for regular customers

Cool to see that you are working on the UI!

I don't see the FAQ on your homepage, could you please share the link?

Hi! As we wrote earlier, this is in development... We believe that we could already implement the FAQ section on our sites. But we want to release this together with other aspects of the update. Therefore, we ask you to have a little patience and wait. As it is, the FAQ is ready, and we are ready to share this section (so far in text format) with you. Please read it:

What is the minimum and maximum amount to mix?
- The minimum amount for performing the mixing service is: 0.001 BTC, and the maximum amount for today is 56 BTC. But the maximum value of 56 BTC may vary (downwards). This is because our system automatically displays to the client, who is on the payment page, the liquid amount available at the current time period. This may be due to the fact that, for example, PureMixer.io has successfully sent a transaction to the client, but has not yet received the change (by the phrase "did not receive the change" we meant an "unconfirmed" transaction. After all, even though the funds after the transfer are displayed in the final wallet instantly, yet without confirmation in the blockchain, these funds are "dummies" that cannot be used). As practice shows, this is quite a frequent phenomenon, since the turnover of transactions into and out of the mixer is quite frequent.

What is the difference between mixer fees?
- The higher you charge the mixer's commission for the service —> the stronger the anonymity of your funds at the exit will become, since higher commissions are less obvious for analysis based on a comparison of incoming and outgoing amounts. Based on this, we recommend that you pay higher commissions than the minimum ones. (This is just our recommendation, not a call to action.)

What happens if you send an amount below the minimum?
- Our service does not mix these funds. To resolve this problem, you must contact our technical support with a letter of guarantee attached to the request. Then we will manually take control of this situation and return the funds to the user.

What happens if I send an amount higher than the maximum?
- PureMixer.io will mix your funds anyway. If the amount is much higher than the maximum mixing limit, and the mixer will not be able to systematically mix such a number of coins, then we will also take control of this situation with our own hands, and return the funds back to the user.

How long does the incoming address remain active?
- 24 hours. After this time, the session is automatically reset.

I made a transaction in the 24-hour range, but received 3 confirmations after the 24-hour session, what will happen?
- The most important thing is to send the transaction within these 24 hours, and the rest of the work is already up to us. Since PureMixer.io instantly identifies the transfer and already systematically waits for 3 network confirmations in the Blockchain.

Do we keep logs?
- PureMixer stores all information about the order up to its successful completion/expiration date. This is necessary in order to help the user and resolve the situation in case of unpleasant situations caused by a system failure. Upon completion of the order - PureMixer instantly erases all user information. An exception may be if at this moment (at the time of successful completion of the order) a technical failure occurs on the servers, but after their restoration, any customer-identifying information is immediately deleted. (No service is immune from this.)
Note:
We store information about INCOMPLETE transactions for 168 hours to help users if necessary, and delete this information instantly after 168 hours. The service practices the absolute principle of no log.

what address formats does Puremixer support?
- Puremixer.io supports the following address formats:

P2PKH which begin with the number 1:
Example - 1Fh7ajXabJBpZPZw8bjD3QU4CuQ3pRty9u

P2SH type starting with the number 3:
Example - 3KF9nXowQ4asSGxRRzeiTpDjMuwM2nypAN

Bech32 type starting with bc1:
Example - bc1qf3uwcxaz779nxedw0wry89v9cjh9w2xylnmqc3

How long does the mixing process itself take?
- Upon reaching the 3 necessary confirmations, the mixing process itself is performed in the blockchain, it is performed almost instantly, within 1 minute. (if you didn't set any delay). The mixing process with a delay (for example + 2 hours) will look like this: 3 confirmations of your transaction in the blockchain —> 2 hours of delay + a few minutes of additional delay (random delta) to the main delay.

How many transactions can I send to the incoming address generated by the PureMixer.io?
- as indicated in our modal window that pops up before going to the payment page: "You cannot reuse the same current PureMixer bitcoin address. To re-deposit funds, you must wait until the end of the current service, and then create a new mix order."
To paraphrase: you can send only one transaction and no more!

Is there any way I can observe the mixing process?
- Log into your wallet from which you initiated the transfer to the service, find this very transaction sent to the mixer, then copy the hash of the transaction, the address of the mixer or the address from which you sent the funds, and paste it into the search bar of any blockchain explorer (for example, in Blockchair or Mempool) and monitor the process of your funds.

What is PureMixerCode?
- PureMixerCode is a mixing code that ensures that the funds you sent earlier will not be returned to you when you use the service again. You won't need it for the first mixing, but you will need it in subsequent ones. Therefore, we definitely recommend saving this code.

How many network confirmations does a Bitcoin mixer need to accept transactions?
- 3 confirmations of the blockchain network.

Can I use a website with a VPN?
- Yes, you can use PureMixer in conjunction with a VPN.

Why should I use bitcoin mixer? What do I need it for?
- In a world where more and more information is stored electronically and can be accessed at any time and from any place, the issue of protecting your own privacy is becoming increasingly important. But, unfortunately, as practice and statistics show, this is often used for selfish and malicious purposes. Such as:

1) Government surveillance for national security purposes. BUT they do not end there, which, in turn, respectively, results in abuse of power and excessive surveillance of every step of citizens.

2) Surveillance by large corporations in order to use a person's personal data for allegedly selecting suitable advertising and marketing.

3) Surveillance and identity theft by cybercriminals for financial gain.

All this causes an irreparable blow and significant damage to the property and reputation of innocent people.

With such a tendency, people a priori will not be able to be sure that their actions and statements of any positions or thoughts about anything will not be prosecuted and suppressed by law enforcement agencies. What we, the operators of the bitcoin mixer "PureMixer.io", do not tolerate!

Thus, confidentiality is the right of every person to preserve their own personal boundaries. This is necessary to ensure freedom of speech and, in general, to live a life that the person himself prefers. Surveillance of citizens is a phenomenon that exists and threatens the privacy of every person and requires careful and careful regulation by the authorities and large companies. But the latter, unfortunately, on the contrary, only contribute to its aggravation, not regulation. PureMixer is here to take on this mission.

Next week we will post a post about our "strict privacy policy", what it is. Wait for it.

Sincerely, PureMixer team