Post
Topic
Board Service Announcements
Re: [ANN] LeaseRig.net Rent & Hire Scrypt(Jane/Nfactor)/SHA3/SHA256/X11 HashPower!
by
mpdas108
on 22/04/2014, 04:45:42 UTC
Can I add some more feedback on the new UI enhancements?

"Caution: Rig operating under declared speed!"

Does this provide a better experience to the renters? I suggest that it does the opposite. Rather than just telling them what speed the rig is hashing at, we're telling them...

1. that the rig owner thinks it can operate at speed X
2. the rig is currently operating at speed Y
3. the rig is not currently operating at the speed the rig operator thinks it should
4. possibly, something is wrong and you should be afraid

So we tell the renter 4 things about the speed, when all they really care about is how fast it goes. That's 1 thing, and without the fear. Why are we making them do all this mental processing and scaring them away from the product we're trying to sell them? That is a bad experience, brothers and sisters.

They want to know 1 thing, the speed of the rig. Tell them that 1 thing. That can be current speed, 24 hour average (adjusted for algo switches), or whatever... but it's 1 thing. And please... NO FEAR.

+1

To those who say "just under report it, like I have done from the beginning!" ... blah.

Actually I have one rig that reports on LeaseRig a range from around 1.96 - 2.44 ( stable 2.18 in sgminer ), but averages at 2.18, if I put 1.96 to be free of the "yellow mark of death" then I will be loosing lots of profit.... no thanks..

What's this?

"Provider is using automated-refunds and cancellations."

Do any renters actually care about that? If they SHOULD care, how would they even know what it is? Did we tell them what it means or why it's better for them? I know it was a big feature enhancement for the provider interface, but I can't see how it's a selling point to the renter.

Also, why does it warrant a star? Does using this feature make the provider better in some way?

+1

Yes how does this arbitrarily earn one a star.. that person could offer shitty service, but just because they have opted into your local payments system, then they are somehow better.. I think automation is a draw back from being able to personally interact with the customer and provide one on one support to fill their needs..

What if a simple fixable problem causes your "automated" system to cancel a lease, forcing the person to hire a different rig at a possibly higher price.. so how is that beneficial to the renter, over personal interaction..