Quote from: AbuBhakar on Today at 02:31:52 PM

Quote from: Unsoldier on Today at 11:21:23 AM

Quote from: Get-Paid.com on December 14, 2023, 07:36:54 AM

Quote from: Get-Paid.com on December 01, 2023, 05:20:05 PM

It's not about that, you're not responding to emails.

2 weeks went by, no response via email, none whatsoever.

I think Betnomi is processing a lot of requests, so they can't respond quickly. You should try to send them some more requests and then maybe they will pay attention to your problem. I hope the casino support will solve your request.

I doubt that this will be helpful to speed up his case because there’s zero case of refunded user here so far since Betnomi create this thread and announce the plan. There should be some user that receive refund if they are really busy on processing refunds.

Bumping email will not help if they are not responding any of the refund claims since the beginning.

Of course they won't do single refunds.
If they send these, it will be in bulk transactions. Obviously figuring out the whole situation takes a lot of time. Not every request for a refund might be valid, there are enough clowns trying to take advantage of all the fuss and get a freebie or something.
It takes as long as it takes, their initial reappearance and and first post back is not even 1 month old. You can't expect miracles here.
I think all users thinking they would never see 1 cent from them should be happy there is still a chance. Personally I am also effected by this, not a lot of $ thankfully . Still I didn't expect a refund to be an option until I found this thread.