Quote from: AHOYBRAUSE on Today at 04:15:25 PM

Quote from: AbuBhakar on Today at 02:31:52 PM

I doubt that this will be helpful to speed up his case because there’s zero case of refunded user here so far since Betnomi create this thread and announce the plan. There should be some user that receive refund if they are really busy on processing refunds.

Bumping email will not help if they are not responding any of the refund claims since the beginning.

Of course they won't do single refunds.
If they send these, it will be in bulk transactions. Obviously figuring out the whole situation takes a lot of time. Not every request for a refund might be valid, there are enough clowns trying to take advantage of all the fuss and get a freebie or something.
It takes as long as it takes, their initial reappearance and and first post back is not even 1 month old. You can't expect miracles here.
I think all users thinking they would never see 1 cent from them should be happy there is still a chance. Personally I am also effected by this, not a lot of $ thankfully . Still I didn't expect a refund to be an option until I found this thread.

The problem is they are the one who give a 30 days window to withdraw balance of affected customer. This means that they should be active on answering emails since they only give limited window time to claim yet most of the user here reported unanswered email.

You’re right that Betnomi coming back for refund is already a miracle but my concern is why they need to have a window time on for withdrawal funds while they will take longer to analyze all the submission.