Quote from: holydarkness on December 19, 2023, 05:21:32 PM

Is it possible that they bypassed the 2FA through this method? Is there a log on your email account that shows it's accessed from different location than yours? IF we amuse your assumption for a while that someone has access to your email, perhaps the details asked by their security team are readily available in your inbox?

No. My email is not compromised.. I have checked the sessions of my mail and its clear.

Quote from: Upgrade00 on December 19, 2023, 08:40:49 PM

We do not have access to the behind the scenes, so cannot determine how there was a breach of the website. You can only get that response directly from a representative of Stake.

Isolated cases like this are not uncommon with crypto related websites, it could be due to a hack or you allowing someone else access to where you keep valuable information.

If you do not get a substantial answer after a few days, then you can try calling then out on other websites they are active on.

There is no proper response, nor from the live support or from my VIP host. They are just giving me defined automated answers.

Quote from: logfiles on December 19, 2023, 08:54:37 PM

OP, which app do you use for 2-factor authentication codes? Google authenticator? Authy?
How about the email you used for registering to stake... Gmail?

To this date, some sites are not so strict when it comes to IP addresses. I don't know why. I used to like how some site would first have to prove if it's actually you trying to log in, regardless of your IP address.

I use Google Authenticator, I have known only this one from the beginning and been using it since.

In an age where any device can be hacked from a distance why reputed, large scale websites are not doing anything regarding this.
In my case, Norway is like 24 hours away on an airplane.

There has to be some logical authentication method when a user logs in from a far away country within some hours.

If there is anyone from Stake here, Do tell me whether the scammer has withdrawn with 2FA or if there is any other way.
Because this cant be an answer your user is expecting..

Quote from: ubercool on December 18, 2023, 03:16:28 PM

My Question: How can a withdraw gets accepted without 2fa?
Reply: There are numerous ways that we are not familiar with.