<Snip>
Yeah right. 8 years of experience and 3000 recoveries, like anyone is going to believe that. Your platform is so good that after 8 years of existence, there seems to be no sign of it by doing a search on "Recoveries Pro" or is it "Recovery Pro?" I don't know which one it is, and you mentioned both.

What's the website of your specialized company? After 8 years in the industry, I would assume you have a website, not just a Telegram handle.
I can't name a single hardware wallet that does an adequate job of teaching new users how to use it. Most do a decent job of getting experienced Bitcoiners up and running, but nobody does a good job of explaining to newcomers what they need to know. It's not enough to say "You need to write down your seed words" or force them to re-enter a few to prove they wrote them down. That's not enough because it doesn't explain why those words are so important, which is part of the reason why so many people don't bother writing them down. Hardware wallets need to come with better information to help newcomers understand what those words are and why they matter.
Both Ledger and Trezor (the two biggest hardware wallet manufacturers) have beginner sections, blogs, or an academy where you can read up on the topics that interest you. The problem is that the TikTok generation doesn't read.
Here are just two examples:
https://www.ledger.com/academy/basic-basics/2-how-to-own-crypto/whats-a-secret-recovery-phrasehttps://trezor.io/learn/a/how-to-use-a-recovery-seed<Snip>
This is a thread from March 2019, which is also the last time the OP was online. I am afraid, he is long gone and unless he figures out what his seed is, so is the access to his crypto.