Quote from: alankasman on January 05, 2024, 02:34:41 PM

Livechat is the easiest place to contact to ask questions about problems that occur to us. We know that Stake casino has a large number of players. The availability of representatives on forums is important to answer problems that occur to players who are active in this community. For players who are not on the forum, livechat is a place to contact them which is available 24/7.

The answer we got from live chat was a bit disappointing because our language when communicating was difficult for us to understand. The basic point is that they and we both need it, we need a solution and they provide it.

Live chat is real time and it is helpful when you need real time support for your concern and unclear things. Waiting for support through support ticket will need more time, back and forth replies between the user and a customer support staff. With chat, the conversation between them will be lively and more smoothly.

However live chat for support must be different than live chat rooms for user community because in a chat room, there will be more risk of falling to scammer. Those chat rooms will be very spammy and it's very hard for both a user and customer support staff to follow up the conversation.

Quote from: ryzaadit on January 05, 2024, 06:58:46 PM

They already open so many jobs for moderators on telegram for each country & moderator. Now, they just need to open for the (Live-chat) should be awesome if they can do these. They have a good resource to open more and more vacancies right now.

This open space and job vacancies show that Stake is actually one of biggest platforms and most favorite destinations for gamblers. Big demands from users, more possibility to see the team open more job vacancies for applicants.

It means a lot in this hard time after Covid-19, when globally, there are massive on-going job reconstructing efforts and many people turned to be unemployed.