Quote from: delfastTions on January 07, 2024, 10:25:15 AM

Actually why am I writing in this thread. I'm running an experiment and will report here how this recovery system in blockchain.info works. How does support work and will I need to contact support again or several times. Will support respond and what will they say? And will I eventually be able to restore access to this custodial wallet? I did all this yesterday. So far there has been no response from blockchain.info. When I enter my wallet number and password, it says that I need confirmation by email (to which I do not have access). So far it's a vicious circle.

It appears blockchain.com can at least tell you the registered email address in your account? so keep pushing onto that Cheesy

Quote from: angly11 on January 03, 2021, 03:58:18 PM

Remembering the creating date is now important as the support told me they can help me and will send me my old emailadress
if i prove that the wallet id is by me by naming the date or the wallet creating date.

I wonder if you have the json file (wallet backup file) with you? From what I saw, blockchain.com barely provides help when it comes to legacy accounts so if you don't have that, your chances are much more slimmer than before. They also advertise the wallet as non-custodial so I guess they can take a "we're only a software provider" stance or something similar.

Quote from: delfastTion

So, on this specified service, I reset 2FA and entered a new email in the appropriate column, to which I naturally have access. Then I received a notification that the recovery process had started. And another message that the recovery process can last up to 2 weeks.

Sorry it wasn't clear to me but what was the specified service? keychainX? or this--https://login.blockchain.com/wallet/forgot-password?