ed. Even though it should be a very simple task. I had to upload only my driving license and they should be able to verifiy that in a couple of minutes. My VIP manager told me it can take up to 15 working days (that is about 3 full weeks) until verification is complete. This all has really spoiled my pleasure of playing on CoinsGame.
If after those 3 weeks my account is still not verified I will submit a complaint at CasinoGuru.
Can you access your casino account and play regularly while your account is still in verification process?
Yes I can, but I have stopped playing while KYC is going on.
I see. Thanks for confirming. I was afraid that KYC might put your account to temporary inaccessible.
@Dennis, I’m not sure if the website recently has an update on your live games but there’s a lot of bugs now since the screen ratio updates. Right now, I can’t click lobby or anything under the menu tab once it appeared. This problem is not available on previous version but right now I have so many inconveniences playing the evolution gaming games.
This is how it looks like on my screen

All the option in the menu is not clickable.