Quote from: ryzaadit on Today at 07:52:27 PM

Quote from: Wiwo on Today at 07:43:38 AM

since the provider is wholly in charge it means that stake may be clean on this and for sure we will see the bottom line conclusion to this issues in no time.

In reality, people don't know these

Most the time they will blame on (Stake) due the table having a stake name, they don't know the stake only make a deal with evolution to set up the table. That's mean, everything is still on provider side.

If they contact support, they will get voucher refund.

Yeah there have been alot of misconceptions and misunderstanding regarding that, and for sure stake have always been blamed for whatever that happens but also none the less, support will be in a better position to make everything right for the player and his ability to be patient to get feedback from the support is another thing.

Because it will take time for stake to contact the game providers in some cases and getting back to the player with respons all this takes time so he need patience, hard it been that, the game is own by stake then solving such issues could have been alot easier.