After my two-year journey on Rollbit, I’ve lossed over $100,000. my ex-girlfriend, in concern for our well-being, took the initiative to request the closure of my Rollbit account after a substantial loss. Regrettably, Rollbit promptly complied without verifying the request, resulting in confusion on my end.

Following a 30-day waiting period advised by Rollbit support, I attempted to reactivate my account without success, I then decided to create a new account, experiencing both losses and, eventually, a notable win. My elation, however, was short-lived when attempting to withdraw $1000, followed by another withdrawal request of $1500. To my dismay, support informed me that my withdrawals were forfeited due to an alleged connection to a previously banned account.

The perplexing part is that I was never informed about the ban when my ex closed the initial account. Had I known, I would have refrained from further deposits. Seeking advice on potential resolutions and exploring oversight from a gambling authority for crypto casinos seems prudent, given the circumstances. It appears unjust to be notified of the account ban only upon attempting to withdraw, especially after multiple deposits and losses.