After my two-year journey on Rollbit, I’ve lossed over $100,000. my ex-girlfriend, in concern for our well-being, took the initiative to request the closure of my Rollbit account after a substantial loss. Regrettably, Rollbit promptly complied without verifying the request, resulting in confusion on my end.
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There seem to be a few gaps in the story. Anyways, you are breaking their ToS by creating multiple accounts. Once your attempt failed to reactivate, you should have asked support what the problem is, not create a new account. Anyway, hope you at least get your deposits back but it's up to the casino on that. Good Luck.