Thank you for the follow up and all that involved.
RLB is sold and Asset withdrawal of 11,317.73 USDT is completed.
two NFTS are on-site with one is still staked.
Account is re-enabled. Have had a long conversation with Razer on Rollbit's chat.
Razer mentioned that there was a flag by their provider. However, I disagree and explain that it's not the case.
It was agreed that the account will be fully functional again.
$11,308.5 is deposited back to Rollbit, and will buy back to RLB with the agreement that the fee will be reimbursed.
wait, so does this mean that the card-counting flag Evolution games made against you was a false positive? RLB is sold and Asset withdrawal of 11,317.73 USDT is completed.
two NFTS are on-site with one is still staked.
Account is re-enabled. Have had a long conversation with Razer on Rollbit's chat.
Razer mentioned that there was a flag by their provider. However, I disagree and explain that it's not the case.
It was agreed that the account will be fully functional again.
$11,308.5 is deposited back to Rollbit, and will buy back to RLB with the agreement that the fee will be reimbursed.
anyway, glad your issue got resolved quickly and good luck with your future gambling endeavor on Rollbit.
This event has highlighted some improvements we can make to our response to such situations. We'll work on those right away.
that is great to hear.