Quote from: Peeps Place on Today at 08:35:27 AM

Quote from: GekkeBelg on Today at 08:18:45 AM

Quote from: Peeps Place on January 23, 2024, 04:37:52 AM

Quote from: victorwinn on January 23, 2024, 03:49:21 AM

Why is there so much Stake? Can you summarize the main reason for not re-reading all these threads? You must have read them before posting them here.

I read them all. Here are some of the most recent cases. I'll get into all later if you want. If you see mistakes then let me know.

Jan 8: Video of dealer cheating in live blackjack.
Nov. 21: KYC check still ongoing for $12,000 USD.
Sept. 11: $100,000 USD confiscated for banned jurisdiction.

To be really honest, I think we tend to be too harsh on the most respected sportsbooks in terms of complaints. It looks like people complain quicker than with other sportsbooks, simply because they expect much more from the respected sportsbooks. But IMO this blackjack dealer cheating has nothing to do with Stake, it was a strange human error by the external live casino provider, and it wasn't even about a high amount. The KYC check I don't know.....as long as it's not finished I think it's a bit early to complain. And a confiscation due to banned jurisdiction is harsh but pretty clear-cut.
After all, it's a bit strange than the most respected books such as Stake and Sportsbet have the highest amount of total complaints behind their name.

The complaints agasint the lesser known sportsbooks have much much more rediculous reasons behind the confiscations/voids/bans.

I agree with you on the blackjack dealer that it's not Stake's fault. I'm going to change that and put a strike through it. It could be a simple dealer mistake. For the second complaint, I don't think that player's should have to wait months for a KYC check, that has to be done much quicker. The $100,000 confiscation is pure theft. The player must be given his money back.

Ah okay I have to admit I only read the blackjack complaint in detail. Months of waiting for a KYC is indeed rediculous and confiscating a deposit is always rediculous unless there are terrorist ties or something like that.