Are you saying the funds you confiscated have now been seized by authorities? Name the authority.
Here is the part that makes me worried about the way you have handled this situation:
https://fixedfloat.com/terms-of-serviceI have read many terms and conditions from many exchanges and other business and mentioned them inside scam accusation in this forum. I assumed your ToS would have been different because of the manner in which you have aggressively treated the OP however, your ToS is as equally vague as many others. For example, you have never disclosed your own location or even stated which jurisdiction you are operating within. Also you have not stated if there is ever a dispute with your customers/clients.
The whole of your Section 19 (
Disputes Resolution 19.1 to 19.4) is almost laughable as it could not be more deliberately evasive even if you tried however
If you will not send them to the OP, can you explain what you intend to do with the funds you have confiscated?
Funds from our hot addresses are automatically consolidated to our main addresses, as funds are sent from us only from our main addresses. Thus, law enforcement agencies see that the funds have been transferred to the addresses of our service. The funds remain frozen at our addresses, and when the frozen funds are seized by the authorities, they are also sent from our addresses.