Quote from: JollyGood on Today at 10:55:20 PM

They stated in an earlier post they do not operate a KYC policy. If your customer is undergoing KYC with them, they will still never release the funds unless they ask you for your ID too.

What I do not understand is why would you or your customer go through a KYC procedure with an anonymous exchange that you do not even know where it is based, where their head office is located and the name of any person you can serve legal papers on? Why give them private details such as ID documents when they could easily sell them on to criminals (or use them themselves for criminal activity)?

The other question that comes to mind is the obvious one: if they claim the funds originated from criminal activity, they will never release the funds regardless of what KYC is followed. I agree, they are putting you through this to punish you for bringing their shameful conduct to our attention.

Quote from: crypto4design on Today at 10:31:54 PM

After everything they are asking my customer to undergo KYC procedure which he AGREED ON now watch them ask him his mother birth certificate to be sure that he is born and it's not alien just to not release my money guys after sending so much evidences they are doing this just to let you know guys what they are doing watch this case extremely close they are doing revenge for us whistleblowing on their company

Not just that i am delivering mail in full that my client recieved

Hello,

We need to get concrete direct evidence of receipt of funds. Due to circumstances, we can offer you verification.

Based on the Terms of Service:
7.9. In some cases, when, for objective reasons, the user cannot provide sufficient evidence of the source of the funds received, as well as in the case of the sender's personal acquaintance with the alleged criminal who sent the funds to the User, as an exception, the User may be asked to undergo identity verification.

We do not practice KYC verification, as we value the anonymity of our customers, but since in this case the risk of exchanging or returning these funds is high for our service, we can make an exception. At the official request of law enforcement agencies for this transaction, we will be able to provide your data for communication.

Are you ready to go through identity verification to unlock the order?

Now they are punishing me for posting this everyhwere by staling with an answer guys really FOCUS on this since my client and me have nothing to do with any crimes and we provide evidence and even agreeing to KYC just to get money released for me becuse i have nothing at amoment and THEY ARE PUNISHING ME FOR LEAKING EVERYTHING TO COMMUNITY now they stale with replys cleints is waiting for 3hours now with me i am begging him to stay awake