Hey Jannn,
Apologies, there was a slight mixup on my end due to an oversight. I've edited my previous post to reflect this from the team:
UPDATE: My mistake, please ignore the previous message. I just got an updated response that as the bonus funds were wagered (i.e. the welcome package terms were accepted), the real money conversion will be unable to be processed.
Hello UserU, fine brother.
Wanted to ask them since the bonus have been wagered a little bit and impossible to revoke now: to RE-ADD the free spins from the promo.
as they got removed when that REVOKE / UN-REVOKE confusion happened.
So if there's some last thing you can do for my friend is to please re-add the free spins ?
Thanks.
I'm a bit confused. Just to clarify and put everything in writing, your friend is now OK with having to meet the wager requirement and wanted to get the full initial deal [the missing free spins]?