Anyway, if this is how hard it is to cancel your card, is it not a more practical option to just unstake and withdraw everything from your account and forget about your card? I'm not a user of Crypto.com's debit card but it seems this is the easier way out. And possibly a way to avoid cancelling fees, dormancy fees, and whatnot.
I can't unstake. I have over 4000 CRO staked, but the platform doesn't let me sell more than 20 CRO. I guess it's because they are attached to the debit card feature. Also, if I don't use the card during a year time period, there is an inactivity fee to be paid, so I don't know if they would use the staked CRO to charge this fee from. There would be a 50 euros fee as well to cancel the card, but that would be only in case I desired to recover the left balance to some address else, although it's not the case here.
That's a significant amount. But has it already matured or surpassed the 6-month or 180-day lock-up period? That's basically one of the conditions of staked CRO to be withdrawn, right?
Anyway, I think you better follow their advice and drain your card of everything, as in zero. In that way, you can avoid both inactivity fee and cancellation or closing fee.
[1] If not, these sneaky scumbags might indeed dip into your staked CRO. That's almost $5 per month just for inactivity. I'm not sure of its complete terms and conditions, though.
[1]https://www.reddit.com/r/Crypto_com/comments/vrxtof/if_u_plan_to_not_use_cdc_card_think_of_inactivity/