Quote from: JollyGood on Today at 12:59:59 AM

The OP made his last post on 30th January therefore we do not know if any settlement was made between himself and Fixedfloat but it would seem highly unlikely. Yes they lied and for that they have to accept their reputation is basically zero when it comes to the opinion of members of the forum. In future, regardless of the steps they take in trying to protect their brand, they will be reminded of this incident because it clearly seems to be about them finding any excuse they can think of in order to steal funds.

Even if they've refunded OP and get into a resolution off-screen, or [if we assume for a while here] OP did not tell the full story and there are more to tell, I think the taint on their reputation is already done and can't be erased. They've show that they overcomplicate things, requesting way too intrusive KYC despite their claim of supporting privacy, and --the most important-- no one can guess whether their fund will get through or get confiscated when dealing with their platform, given they have their own blocklist and taint measurement.