In january it was closed by no reason / suspended etc - they alleged I was minor somehow - thats why I created a second account - then they reopened the account and I completed the KYC. In february it is closed per my request due to addiction.
First of all, the reason is quite specified enough, "no reason" will imply they did not give you any explanation. Second, your main account was suspended and you create another account to get away with the suspension? You do aware that we goes further and further south with your case, right?
Maybe it was wrong creating the second account in that time yes, but they agreed with it, and they allowed to register that new account, and even they allowed me reopenning the first account.
They just asked me to complete the kyc in both - which I did. So they didn't complaint at all of having two accounts in my name.