Quote from: theresa888 on Today at 02:36:50 AM

The conduct of this platform is deeply troubling. They previously asserted that I had 15 accounts, yet in the complaint filed with CasinoGuru, they only mentioned 9 accounts and suspected the existence of another 3-4 accounts. This blatant inconsistency demonstrates significant issues of mismanagement and a lack of transparency. Accusing me of exploiting the sports betting market is entirely unfounded. Over the past year, my consecutive weeks of betting, accumulating $15,194.78, have been entirely normal behavior. Deeming this as market exploitation is unfounded. I have unequivocally stated that if my betting activities involve any cheating, I am willing to accept the corresponding penalties.

I focus on NBA games, and one reason I chose Shuffle is because their betting lines close relatively late. If I place bets on NBA games, I observe the situation and may supplement my bets when previous bets are likely to lose. This may entail the risk of losing both bets, but it is my betting strategy. Additionally, their claim that my KYC is invalid without conducting any verification is unreasonable. They seem apprehensive about my KYC verification passing, thus resorting to such unjustifiable actions.

When players entrust funds to a platform, it marks the beginning of a relationship built on trust. However, the platform's practice of having the authority to refuse player withdrawals for any reason undermines this trust and damages the interests of players. Such behavior not only erodes credibility but also harms the interests of players. Therefore, I must remind everyone here: steer clear of platforms that exhibit such behavior.

Their narrative has not changed, they are not changing their findings that multiple accounts are found to be related. They were just giving a more detailed information regarding the number, where 9 of them are proven beyond doubt and the others are still being investigated. The exact snippet of that statement is as below:

"we've confirmed 9 accounts beyond reasonable doubt, with 3-4 more suspected."

Talking about your defense that you're accessing through allowed region [though with the use of VPN], do you mind telling us your current residence? Because CG seems to place you as US resident.