Quote from: holydarkness on Today at 04:23:29 PM

Quote from: devout on February 19, 2024, 10:30:31 PM

Quote from: holydarkness on February 19, 2024, 02:56:24 PM

I gave your story a quick look. I'd like to address the self-exclusion situation first. I believe you didn't apply for a permanent exclusion but more to the "cool down period"? Thus, your account will be locked for 21 days or so, and after that, you'll get an option to continue the self-exclusion by permanently closing the account or to resume playing.

As with a case of self-exclusion, they have to stick with the cool-down period, they can't intervene the system by expediting the countdown or unlock it at will.

I don't think you're understanding what I'm trying to say. I'm not sure why people keep bringing up the self-exclusion part. That's not even entirely why I'm accusing Rollbit of scamming.

[...]

It was brought up because you said what quoted below. It seems there is a misunderstanding about how their self-exclusion works, something quite easy that needs to be straightened in this pile of accusations you raised, and that's why I tackled that point prior to addressing other matters.

They do not have the ability to "unban" you during the self-exclusion period. There is a 21-days [or whatever days they assign to it] cool-down period, and after that, you'll be offered an option to extend the self-exclusion for certain period or to permanently disable your account. You'll automatically regain access to your account after that period is over. Likewise, if you choose to extend it, you'll be once again locked away from the account for the duration you choose.

To put it simply, no one will be able to re-enable your account before a self-exclusion period is over. Not them, not even you.

Is this part clear yet?

Quote from: devout on February 18, 2024, 05:20:14 PM

[...]

https://talkimg.com/images/2024/02/20/YNwZ3.png
https://i.ibb.co/0GkrSnL/2024-02-18-11-02-00-Window.png
- The next morning, I receive an email very early in the morning from Razer, the founder, stating how he deposited a loyalty bonus in my account and that they'll keep me updated.
- This is clearly them lowkey taunting me and baiting me to help them out. Razer knows that I was self-excluded, yet he still deposited the money on an account I can't even access. They pretend to not have the ability to unban me.
- Because of how Rollbit has been to me in the past, I assume they're going to act all nice and wait for me to fix the problem via the third-party company then ban me with whatever unknown amount of money the bonus is.
[...]

I'm not sure where you get your sources from, but that is completely false about them not being able to revert the self-exclusion ban. Are you saying that there is a user datatable that CANNOT be tampered with manually whatsoever? Well, if you were implying that you would be wrong. Databases can most definitely be tampered with, it's just how it works.

What if a rogue moderator self-excluded the top players at Rollbit? You think they wouldn't find a way to undo it? It's not impossible to do and likely wouldn't affect Rollbit in anyway.

Anyways, the self-exclusion is irrelevant at this point. I'm not here to argue about just that. There's plenty more points I made and proof to back up my accusations.