I placed this bet 5919314 and while it was being processed the odd changed from 1.5 to 2.15. Instead of getting a warning about the odd that had changed, they simply accepted the old and smaller odd (how convenient...) instead of prompting me about odds be changing.
So if you don't mind, I will love to ask just two questions for further clarification.
1. Did the game played as predicted, and then the casino refused to pay you the amount won or neither the initial amount used in betting the game? (i.e $1000) Or,
2. Did the game played as predicted, and then the casino paid you with the old odd (i.e 1.5 which is $1500) instead of the new odd (i.e 2.15 which is $2150) Or,
3. Did the game not played as predicted, and then you are requesting for a refund since the bet wasn't accepted?
So which of the case are you anticipating for, as this will go a long way giving the casino representative a recap of what went wrong. Thanks
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