Quote from: CryptoHeadlineNews on Today at 09:56:54 AM

Quote from: ghostingura2 on February 22, 2024, 10:41:22 PM

I placed this bet 5919314 and while it was being processed the odd changed from 1.5 to 2.15. Instead of getting a warning about the odd that had changed, they simply accepted the old and smaller odd (how convenient...) instead of prompting me about odds be changing.

So if you don't mind, I will love to ask just two questions for further clarification.
1. Did the game played as predicted, and then the casino refused to pay you the amount won or neither the initial amount used in betting the game? (i.e $1000) Or,

2. Did the game played as predicted, and then the casino paid you while using the amount for the old odd (i.e 1.5 which is $1500) instead of the new odd of (i.e 2.15 which is $2150) Or,

3. Did the game not played as predicted, and then you are requesting for a refund since the bet wasn't accepted?

So which of the case are you anticipating for, as this will go a long way giving the casino representative a recap of what went wrong. Thanks

#CryptoheadlinNews

The game played fine, with higher odds than its initial position when OP placed his bet. OP lost the bet and thus, whether the casino paid him or not should not be a question.

OP's issue here, unless I understand it wrongly, is that since the odds changed, his bets should not be accepted in the first place, and thus, voided.

Quote from: JeromeTash on Today at 10:16:01 AM

[...] I believe their support in the forum will help follow up and give a better answer. Just be patient, OP.

He's here already.