Quote from: SockMunkee on April 24, 2014, 01:35:46 PM

Quote from: MikeMike on April 24, 2014, 07:14:17 AM

Quote from: BITMAIN on April 23, 2014, 10:56:57 AM

AntMiner S2 1TH/s Miner Batch 3 Sales Open

Bitmain Technologies Limited is proud to announce ANTMINER S2 sales open at 22:00pm BeiJing time Apr 23rd GMT+8.
The 3rd Batch of AntMiner S2 will be shipped out starting from April 26th. AntMiner S2 will be available in the global market for a price of $3,199.

Coupon for Returning Customers:
Only $3,099 after a $100 Instant Coupon, which will be released to the user IDs who have bought S2 in the Batch 1 & Batch 2.

AntMiner S2 SPEC:

Hash rate: 1,000GH/s
Power consumption: less than 1,100W from the wall
Power efficiency: Around 1.1Watt/GH/s
PSU: 1050W produced by Enermax, 80PLUS gold
4U Rack (442mm * 432mm * 177mm)
Built-in 1050W PSU
Plug and Mining
Stable and quietly

Contact: info@bitmaintech.com
URL: https://www.bitmaintech.com

We Just purchased 5-S2's BEFORE the Coupons Were Issued and NOW YOU REFUSE to Treat us with Professional Customer Service Giving us Credit for the 5-S2's Purchased the 500.00 Credit.
You FINALLY sent us the Coupons After We purchased and have bought nearly 100,000.00 USD of products from you.
BUT these coupons can only be used one per unit.
We plan to purchase 2-3 more S2's and the coupons are useless for those 5-Units we already Purchased.
Why are you treating us this way???

The LEAST you could do is treat us Properly and Professionally in this matter and Issue us Either a 500.00 USD Credit in BTC to the Address Provided in multiple PM's OR a 600.00 Coupon that can be applied to a single miner and a 100.00 Coupon to be applied to another miner.
Then you could delete the 7-Coupons we have in our account.

After many PM's back and forth you have REFUSED to Address this issue and the replies given are AS IF you just don't understand while YOU DO UNDERSTAND VERY WELL.

IF you wish you can Refund the entire amount for the 5-pcs S2's to the BTC Address Provided in the PM's and we can repurchase and apply the Coupons one per unit.

ALL the Above has been sent in multiple PM's and an email...

IF you wish us NOT to do Business with you Ever Again we will Comply.

Please Advise.

SINCERELY...

From what I've been reading as of late, this sounds like they are following the same path as BFL. My coupon questions were also ignored multiple times for my S1s - and I'm a small french fry compared to the rest of you all with mega big purchases.

So sad, indeed. And to think, I had so much respect for Bitman's prompt service earlier this year. They were always slow to reply, but they would respond back...eventually. Bitman, don't be another BFL, please!

in my experience with bitmain, send an email and hopefully they will address the issue. I feel that you are entitled to the coupons for your batch 3 orders since a discount was promised. Addmittedly, you should have waited a day or two to receive the coupon before you ordered, but in this circumstance it would be fair/right for Bitmain to return 0.2BTC to your address for each miner that should have had a coupon.

ps: you bought at least 5 S2 units from Batches 1 and/or 2 right? You would not get any Batch 3 coupons unless you had previously ordered (and even then, 1 coupon per B1/B2 unit)