Just saying, "Well, no response since December 2023, is that a good receipt for you?" means nothing. What is the problem? Who is affected? What is their claim? Did they send a refund request and not receive it? What exactly is your point?
If that is your reasoning, then please explain why the biggest one is not on this list? Also, explain why we have paid other people who have multiple times the balance of the users, sent to the risk management team for review?
Sometimes, it is okay to think first before throwing around accusations.
So that means, Op, have all your clients who were affected or had issues resolved their problems at your casino? And if there is anything left that has not been resolved, they should first send a request to you so that their refund issue can be processed. Is that right?
I just asked OP, why would they request that you have a record on your platform that they still have funds left on your platform in Betnomi? I'm just curious; that's why I asked this. Thank you if you answer, and if not, that's fine too.