You mentioned in a previous reply that this service is barely making profits, and I see that Monero reserves are decreasing quickly. To what extent will the rise in Bitcoin price affect the XRP --> BTC service, assuming that Monero does not react positively to the speed of the rise in the price of Bitcoin and that you are barely making profits?
I think that, among other things, they gave an explanation related to Monero. They turned to customer-provided liquidity, even though they might lose some profit that way.
Absolutely. We can load 15000 XMR right now and it will be sold in just a few hours at 5%. At 0.5% in less than 1 hour. This situation has repeated many times already.
Some time ago we were using exchanges like Binance and Kraken to acquire XMR liquidity periodically, but we stopped doing so because they became very uncomfortable with us draining so much liquidity from them, because it became an infinite process.
We are now temporarily back to our old model (customer-provided liquidity only), but expect to resume having constant XMR liquidity soon once we acquire a good and reliable source.