Just saying, "Well, no response since December 2023, is that a good receipt for you?" means nothing. What is the problem? Who is affected? What is their claim? Did they send a refund request and not receive it? What exactly is your point?
If that is your reasoning, then please explain why the biggest one is not on this list? Also, explain why we have paid other people who have multiple times the balance of the users, sent to the risk management team for review?
Sometimes, it is okay to think first before throwing around accusations.
Once again, we replied but there are so many replies in between, by the time you read this you won't even see our response, email didn't go through, how else can we be in touch? If it's too hectic for you guys then we'd just leave it, don't want to add more pressure onto what you're doing.