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As in last few months I am also concerned about this all because suddenly they are having not proper response of customers messages and now many issues are taking too much time things like these are creating feud about them, and also we have only two persons which are running this all for years and no other details are available.
With this all no doubt all concerns are valid, but good thing happen we have no proper scam accusation or any complaint about them which is also positive development and many big whales are withdrawing their money without any problem so if this all is going without any problem then surely no need of worry just do your stuff and wait for the development hopefully they will do something in near future as they are running this all for the last 10 years.

First of all, I'm skeptical that just two dudes are running everything here. That seems crazy since they apparently also helm that FUN token thing plus at least a couple other gambling sites like DPlay and Club Riches. I guess maybe they've got various teams handling the different platforms. But even so, no way FreeBitco.in has only a duo at the helm.

Like, this whole operation seems pretty massive, right? Just handling the free Bitcoin faucet aspect alone is likely a beast and then you've got the casino and betting games too on top of that. Sheesh. So while maybe these two founders kickstarted FreeBitco.in originally, that still doesn't mean that only those two guys are behind the whole site now.

Do you have information on any other members of the team? No? If not, then rest assured that there are just 2/3 people running this platform (which largely makes no sense and is super super risky). Everything is just too sketchy at this point. I wouldn't doubt it because there is very limited information available.

We don't know how many people are running the show, we only have knowledge of Wetsuit and TheQuin but probably there is a whole team behind the scenes. I am sorry about the problems you are having and hopefully it will be solved soon. I have never had any issues with them and they have been online and paying since over 10 years.

It's one thing for them to be paying and a different ball game entirely when customers are unable to contact support or any members of the platform. Like I said I have used the platform since 2016 and had no problems prior to this. But, when the first (minor) problem takes over 6 months to resolve then something is definitely wrong somewhere. I hope you can understand my POV.