Quote from: acroman08 on Today at 12:56:30 PM

Quote from: AbuBhakar on Today at 12:35:51 PM

Quote from: Jinbabyyom on Today at 07:03:50 AM

Yes you are all right and I understand my mistake.
I just have to hope Stake will understand my situation. At this point, there is nothing else I can do. I admitted my guilt and the reason for it.

For the person asking how much we bet, we were betting around $2000 per game. I don’t know exactly how many but around 20 games would be my guess. The last day we won all 6 bets which resulted in the ban. At that time I thought it was just a problem from the account. The support should have told us that they banned us because we won and can’t play again in my opinion but it doesn’t matter after all. If making a new account from the same household is restricted, then again, i am guilty.

Again, thank you all for the quick answers.

I think you can still recover your deposit funds but I doubt the winning amount is still possible to recover because they will surely use the ToS violation. You are considered already as high roller and your account is probably gaining bonuses from weekly reload and rakeback for VIP rewards. This is one of the main reason why Stake doesn’t like multiple account since their benefits sometimes get abused.

Your case clearly doesn’t show any abused assuming that you are telling the truth here. You didn’t mention if they already send you refund for your deposit, Did they refund you already because holding it is against the law.

on the ToS I shared on my first post here on the thread, stake considers what OP did as abuse, they tried to bypass the betting limit restriction by creating a new account which is also most likely the reason why their account got banned. as for the funds, on the Terms and Conditions they also mentioned that stake will be "entitled to retain the funds", not sure if they are only talking about the winnings or if the deposit is included too.

It could be everything including the deposit. But for a platform as big as Stake, they could always go with returning the deposit to the gambler and just ban them indefinitely. Then again, gambling platforms are not known to be very lenient when it comes to abusers of their platform, so everything might be held by Stake until the very end regardless of the pleas of the user.

Ignorance of the terms does not absolve them from committing abuse. They know that they wanted to play around that betting restrictions, so there obviously was an intent to bypass the terms, regardless of if they know what they're doing or not.