Quote from: Jackbit.com on Today at 03:38:12 PM

Quote from: GekkeBelg on Today at 08:24:55 AM

Quote from: Jackbit.com on Today at 07:49:21 AM

Quote from: brAcckii on February 10, 2024, 05:45:53 AM

My Jackbit account is brAcckii.
When attempting to withdraw and after verifying documents, I was blocked without any explanation. Support simply ignores my request to withdraw money.
I suspect that the block is related to the fact that I'm from Russia. However, Russia is not listed among the countries whose players are prohibited from playing on the site.

I am waiting for explanations from the jackbit.com support on this forum.

Dear brAcckii,
We have checked your case
As Russia and Russian players are restricted by the casino terms and conditions, your account was deactivated
Now, your account is activated and you can withdraw your deposited funds
For the more questions, please reach out to support@jackbit.com
Sincerely,

To defend him, Russia is only listed for playing those particular games....did he play those particular games or not?

Dear GekkeBelg,
Are you aware of the T&C of the casino or you are just following the information on the screenshot?
We can provide you additional information for you to clarify
Best,

I was just following the info on the screenshot, yes.