If it is ended here, I'll move on to the next level of complaint. It is up to them - as they decided to stop answering any of my messages.
You mean, you will move on to the next site and try to free roll them and then blackmail, right?
About your complaint anywhere, you know about your condition. You have been advised to self exclude but you wanted to keep going to get your "rewards".
Give yourself a reward, and get some help because you really need it. Blaming others for your own shortcomings.
Sure they did some minor mistakes, but they did tell you to use the self exclusion, which you didn't. Because that was not your plan, as it wasn't on cloudbet and it wasn't on rollbit. You got a 1000$ refund for nonsense and when you lost that money (which I was really happy about) you came for more, that's ridiculous.
Your plan is to play at any site and when you lose you blackmail them with your addiction. That's all there is to know.
For this reason you deserve no attention, no respect, no compassion and most of all, NO REFUND.
Since you opened it it's up to you to close this thread.