Ahh... thank you for clarifying. May I ask how is this relevant to the part of the post I made regarding the misleading people?


I think, for this one, I can see where the misunderstanding come from. First, I am inviting you to read the definitions of the word "term", I am using the one that google suggested, but Merriam-Webster also covered it nicely, albeit a little harder to understand, IMO.



I believe when "Mkulet" said the word "terms", she was referring to the definition described in point number 1, i.e. a phrase to explain a concept, while you take it as the one depicted in point number 4, a provision of an agreement.


If I may repeat my previous reply regarding this, I can't see where he actually acknowledged it as part of their terms [as in their set of agreement], perhaps you provided a wrong screenshot? Nonetheless, and unless proven otherwise, I actually think the link for that page actually describing enough,



It's "help/responsible-gambling", not "help/responsible-gambling-policy". For reference, their ToS and terms of sport links clearly describe the page is designed for terms for their service, "help/terms-service" and "help/terms-sport", meaning the sub-section of that help page contain terms of their service and terms of their sport.


I am going to be positive and try to not read that as an attempt to extort them again [if you're not getting 500 or your deposit, you'll escalate to CIL where it will cause much more hassle to them], but it will be cruel of me if I don't remind you that you violated your agreement with them, described on point 4.11. the instance you ask for exclusion on Rollbit and still creating an account on their platform. This point most likely will also be brought to CIL's attention, but if you want to go to CIL, believe you're more than free to do that.


Is it not? Please tell me how. It came to their awareness about your addiction by the end of February, of which they promptly tried to do an intervention.


If you gave that part of my post a thorough read, mentioned several times across this thread, actually, you'll see that I said, they will most likely "trap" you with a second agreement where you'll get your account locked. In other words, the 500 USD will not be able to be used to play. It can only be used to, as well as intended for, helping you with your life, regardless of how much USD 500 instrinsically worth to you.

While for "using his account" part, I believe this is where and why they decide to pull that "good gesture" attempt, because they noticed you're still using your account to gamble. They are not leaving you to use your account in the sense of deliberately not freezing your account, they attempted a way to resolve your situation without placing you in an unnecessary distress. When they noticed that you "can't be helped" they took a more drastic measure. I believe this is not hard to understand.


The Responsible-Gaming-Policy is explained on the earlier part of this post. As for CIL, you can try helpdesk@curacaolicensing.com as suggested by CasinoGuru.