Re: [SCAM] BC Game closed account with my winnings! >$90.000

Thanks for posting about your issue here.

Pretty straightforward case for us. OP's account was locked because her KYC verification violated our terms.

During our team's review of the Big Win withdrawal, we found that the KYC verification submitted by this user showed clear signs of being under duress when uploading her photo.

As a result, our team closed the account. Due to privacy reasons, we cannot disclose the photos on the forum.

Before the account was locked, the user made withdrawals totaling approximately 14x the initial deposit.

It's a joke? how does the situations matter with your terms? it's very subjective.

I'm not sure what being under duress you mean, but if her KYC is legit, I don't see anything wrong with it regardless what the situation, condition or wear weird stuff. It's really a premature excuse to lock someone else accounts.

Well, withdrawing 14x the initial deposit has nothing do with this case...

The photo shows that she did the KYC under threat

Does it? Regarding to who? How can you even have a license with this attitude... You're not a court. And this is against your terms for your license and you also know it.
Pay out OP's winnings instead of destroy your already shitty reputation. I don't understand how greedy you can be?! It's not like you're not already making millions of millions.
I wonder how many similar cases it is outside this forum. Scary behavior.