Quote from: miaviator on April 20, 2014, 02:01:11 AM

Quote from: snipsnoop on April 19, 2014, 08:36:18 PM

Okay WTH.
miaviator why the *** are you going into people's rep threads and posting issues?!
My rig was down at one point due to a router issue. I communicated with the renter as soon as I found out, fixed it and then gave an extra hour on top of downtime.
Then you starting posting screens in my rep thread.??

Had there actually been an issue with me not providing support and fixing the issue..

But this? Unreal. Please explain.

You mean the posts that are made and then deleted when the providers respond?

They are normally in response to support tickets.

This is bullshit, and another example of LR getting too involved in the process. You posted in my rep thread a couple hours after the renter with a screenshot of the speed graph, which tells nothing about what the problem actually was.

I handled that issue entirely through email, and the renter never deleted his post, nor did he indicate that he got 12 hours extra of free time on a 3 hour lease due to some problem between LRP and Leaserig.net, that was only resolved when I repeatedly enabled/disabled my rig through the website. *I* couldn't even change the damn pools on the website, and resetting the proxy had no effect on this. My rigs were working fine, and I manually changed the pools on them to a multipool while I worked out the problem on the website.

It's a *rep* thread, not a support thread. 99% of issues are handled via email, if for no other reason than it being faster. The only reason people post support issues in the rep thread is because they have no other way to make contact with providers because of a (IMO) long standing design flaw of leaserig.net. Common sense says there should be a contact form for renters to send providers messages without exposing the providers email address unwillingly.

As to the changes to the website, I like the red header. I still think all the extra icons you are adding look like crap, make it more cluttered, and more confusing.