If necessary, I can search through old emails to see if I can locate it. However, I'm unclear on how crucial this is for resolving the case. Could you please clarify its significance?
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I was just trying to determine how accurate the situation and the total fund being involved here, how much you deposited and how much you already withdrawn, and at the same time, how accurate their claim that you're in overall profit is.
OP is in overall profit? May we know how much he actually profited from your platform?
What is the point on that?
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Upon violation, when a user already in overall profit, casinos are frequently will not return the user's balance, it'll be used to cover their loses from the violation the user did. However, when what the user already withdrawn is less than what they deposited, the casino will return half or all of the fund to match this deposit [returning the original deposit] as they have no intention of robbing the said user's right of fund, only preventing them to do further abuse.