All I'm asking is that BC.Game sends me a formal email asking for a video call to confirm my KYC via email - as this is the official form of contact.
I have not initiated any legal proceedings - for now I have only asked for advice. You are making a big mess, maybe it's my fault for not explaining myself well.
I have all interactions with BC.Game documented, if there is a requirement for video confirmation, I ask that you do it through the official channel and not through private messages on this forum - I already had requested this to be this way before any invitation was made.
Furthermore, and nevertheless, (once again) I would like to hear from BC.Game Support why they needed more than 5 months to finally propose this step to me.
And you're suiting [pun intended] yourself up for a legal suit is because...? Also, the reason you did not bother to come to the video call verification that they've arranged is because...? Further, after you throw this verification session away, without so much regard [as it seems], why do you think they should give a second session, and/or not being more suspicious with the authenticity of your account?