Our original Founders Edition (first 1000 units) have lasted pretty well, but we've had some issues with internal display cable coming loose or damage to the monochrome display. We've given complimentary replacements for our latest Passport gen 2 to any Founders Edition customers who had issues. Our current gen is holding up extremely well and we use higher quality materials than anyone else in the space.
It comes down to how many issues with the screen
Even if it's only 20 devices out of the 1000 then that is a 2% failure rate.
It also comes down to the fact that it is about money potentially a lot of if.
I HAVE all my seeds, some people messed that up and would be having a bit of a freak out right now.
Now it's just an annoyance.
-Dave