I wanted to lock in a win. I'm not blaming the website and I did not lose too much, but if someone requests to close their account they should be allowed to do it immediately. If the website has a policy you can make another one if you do not 'self exclude' then that is fine. I think the four day wait to close an account is something that should be changed.

The cooling-off period

We introduce a crucial first step for users considering a break from gambling. Upon receiving an email request for account closure, sportbet.one doesn't just snap the door shut. Instead, we initiate a 24-hour cooling-off period. During this time, the account and any linked accounts are temporarily disabled, putting a halt to all gambling activities. This pause provides a moment for reflection, an opportunity to consider the decision without the immediate pressure of gambling options at your fingertips.


Tailored self-exclusion durations

After the cooling-off period, sportbet.one takes a personalized approach to self-exclusion. Our support contacts you to confirm the preferred duration of wagering self-exclusion. Choices range from as short as one day to as long as permanent exclusion, with several options in between, including one week, one month, three months, six months, and one year. This flexibility allows you to choose a timeframe that best suits your needs, ensuring that the duration of the break aligns with your personal journey toward healthier gambling habits. The firm commitment to fixed periods ensures a clear and structured path, free from ambiguity.