It's a crappy service with high fees but they are still offering one of the few reliable cards for some zones, like the EU.
What is reliable about Wirex? The only thing that is continuously reliable is the non-existent (or unwanted) support.
That's BS. I remember I was having issues with their card/account all the time. Missing deposits, cards not working, mysterious exchange rates and fees etc etc etc... neverending drama. When I thought it just can't get any worse, they closed my account for no reason. Out of all the cards I used: Bitpay, Payoneer, Revolut, Skrill, Coinbase, Binance and many others Wirex is absolutely the WORST one!
That's exactly how it is, what's the point of big rewards promises, constant newsletters about how great is Wirex, if you don't even get a card in Europe at the moment, something is rotten at Wirex so I have already withdrawn all my BTC there because I no longer trust Wirex.
As soon as my 1.5 million Wirex tokens are unlocked I will leave this shitty organisation that thinks absolutely nothing of its customers, for what is a Eliteplan good if I can't use the card for at least 2 to 3 months in a year, or don't receive one at all?