Quote from: holydarkness on Today at 11:29:25 AM

Quote from: jeffyeps on March 25, 2024, 07:03:20 PM

Quote from: holydarkness on March 25, 2024, 05:38:31 PM

I can understand your frustration, but I think hiring a lawyer is not the best course of action for the time being, especially with an attempt of class action. The time needed to build a class action suit and file them and get them heard in the courtroom, and so on, will probably take longer than having it resolved through AG.

I can see on AG that your KYC is currently under review. Do you mind to perhaps wait for the outcome of that document check?

Again its stall tactics I don't know how much longer i am suppose to wait its been 2 months I am always readily available to fix this but stake doesn't seem this issue is to time sensitive. They take a week to even respond. Then when responding they are just denying all my completely legal documents. then when reaching out to accounts team via email they say that verification isn't the issue its bet investigation. When reaching out to sports provider they dont have any investigation on my account or the bets. If you see the ask gamblers complaints there is multiple open at this time with stake giving all identical answers ( which is very concerning ). I guess you dont understand how crypto works. I am now at the mercy of when Stake wants to release funds on when and what I can cash out.

Probably. Care to explain which part of crypto you referred that I don't understand?

Quote from: jeffyeps on March 25, 2024, 07:03:20 PM

If stake was devoted to fix this issue then why am i having to jump through the hoops of making a complaint on third party website when I literally have an email account and a stake account you think they would reach out on to resolve this. At this point 2 months later I am at least implementing the legal process to speed up all this process. And also my lawyer will provide proof of identity and residency which again should easily clear this up.

If the case gets resolved before/during suite is filed then i can withdraw my claim and my lawyer will work pro bono for the rest of the clients.

If I may inform you, you're not the only one jumping through hoops to get this case [and other ones] resolved. There are other members who are in contact with me, and they [as well I] has been trying to be in touch with each of their own's Stake contact and tried to get these cases resolved. Just a piece of info that you probably missed, we are in no way benefitted from this, whatever the outcome is, we all here just trying to help, so I am not sure why you lashed at me [hopefully I just read that post wrongly].

Now, escalating to a class action lawsuit, if that's what you think the best, then you're free to pursue that path. I am not familiar with their [and AG's] approach for a lawsuit, but I assume it'll be like when a case is being escalated to the licensor, namely they will cease to respond from every other mediator and focusing their resources to achieve result on that particular media. This is what I mean with my post above, and thus perhaps wait for the result of that verification before pursuing other venture, especially as --the way I understand it-- the documents for level 3 and 4 are being reviewed within just a couple of days ago.

If you're sure with your decision though, then --once again-- you're free to pursue this path.

Not lashing out at you just tired of the games stake is playing. Again I've sent in every document I possibly can to prove my identity and still getting the run around. They say they want to verify but why cant they just email me this instead of going back and forth on a complaint forum. Very unprofessional. On top of taking days to even respond to that forum.

I'd like nothing more then this case to be resolved and me go on my merry way. I think the best interest for me at this point is to do what is necessary to prove my identity and regain my funds. I have been nothing but patient and readily available to resolve this, stake on the other hand while I understand the integrity of their site and the complications behind verifying there is absolutely no excuse for over 60 days of time to clear any kind of confusion, verification or investigation