Quote from: Lakai01 on Today at 01:45:13 PM

Quote from: Joana226 on Today at 12:37:08 PM

BC.Game is accusing me so I require them to show evidences. I'm the victim of the accusation, so they should proof their point of view with evidences.
They omissed all the questions I was able to answer correctly. This is why I suggested to have this meeting with a 3rd party present to judge it.

I think you are misjudging the situation here. In a KYC procedure, you are obliged to prove that you are actually who you claim to be. If you fail to do so, the other party MUST refuse to approve the KYC - otherwise they may be liable to prosecution, for example if it turns out that the money was used for money laundering (which of course I am not accusing you of).

No platform takes this risk, not even an exchange. If the exchange/casino/... has even the slightest suspicion that someone else could be behind the account, they must refuse KYC approval. The penalties for a KYC that is too lax or incorrectly issued are exorbitantly high here in Europe and would, for example, exceed your winnings many times over.

The fact that BC.Game even gave you an extra round with a video call here is to their credit, not many other platforms would have done that.

What is the risk for their here?
Ok, I got your point of view. Now can you make an effort to try to put in my position? Imagine that I'm saying the truth and I'm the owner of the account. Imagine that argue about a photo wrongly - once again there is nothing wrong with my photo.

Even playing your game, why would a mother be warmed or threatned by a son to receive over 90000 usd?
How stupid would be being present on a video meeting without knowing the basics of casino?

I'm ready to make any further verification if needed. Once again I would prefer to have a 3rd person impartial to be present, or at least them to release their evidences.

Imagining that I'm saying the truth, what else can I do right now? Shall I open a claim on askgamblers right now? Are they allowed to check casino evidences at least?