Quote from: legendmina1 on March 24, 2024, 06:59:16 PM

Quote from: BABY SHOES on March 23, 2024, 08:24:40 PM

Quote from: un_rank on March 22, 2024, 03:26:05 PM

Quote from: legendmina1 on March 22, 2024, 01:57:34 PM

shady casino after providing my kyc they want more invasive documents

You will need to provide more information for us to have an opinion on your case. Requesting for personal information and proof of funds is in line with Know Your Customer and Anti Money Laundering policies which this casinos have to follow and you signed up to when joining.

I hope your case gets settled quickly and you continue to enjoy the platform.

- Jay -

Now that the thread of accusations has been locked and hinted at not betting on the Shuffle, he has finally backed down. Tongue

Strange, I even though I myself am a shuffle user have never experienced the slightest problem until now and I always bet during the weekend with small amounts that there are no obstacles whatsoever, unless the security team suspects what they are doing so the data cannot be published directly.

I had a problem and it has been resolved after submitting my documents. I don't know what trigger it also but probably I am exception but generally if you expect all users to KYC, I don't think the casino will manage to have a lot of wager volume in my opinion

Since you ran into a problem, you might have had a glitch in the KYC system that caused you to be mistakenly caught by the casino. Although I am glad to hear that you have solved this problem now, but you must read the pledges carefully before submitting the KYC so that you don't make a mistake. Although I think submission of KYC only due to user error is a problem, but if you had given your KYC properly then it wouldn't have been a problem. Since your error has been caught by the casino, and it has been resolved by now, it is good for you that you submit carefully when doing KYC at other casinos in the future. Since you have found the solution in this casino, right now you can undoubtedly play here, and you can continue.