The fact that Wirex support has not been reliable in recent years is nothing new and does not surprise me, but the problems with the card are new, the virtual one still works but I have already withdrawn my BTC there and sent it to a secure address, I no longer have any confidence in it. For example, a friend had problems withdrawing his stable tokens/funds from Wirex, after 4 attempts his account was blocked.

So he has even bigger problems, at least I can still use the virtual card, but I have already opened a Crypto.com account.