My suspicion is that their AI system may have mistakenly took our activity as multi accounting and considering that I have transferred the funds to his account which is a feature they offer on the platform itself.
It seems somehow you connected your wallet with your friends wallet and in that case as far as I know some other regular casino and sportsbook may also consider it as the same owner which means you are multi account. I am not saying it's the case here. Pineapple Telegram seems new to the community. Ann posted only less than two months ago.