Quote from: holydarkness on March 30, 2024, 11:44:26 PM

Quote from: jeffyeps on March 30, 2024, 08:52:23 PM

While going back and forth with you does me nothing but you siding with the casino on every point. I guess I just have no point on grounds of weird tactics put on here by the casino. My money is held, i must jump through hoops to get it back. I understand you want to give the casino every option to make this right. Again i am just another customer out of his money.

I understand the investigation atleast more now that i can see that its a real investigation. ( finally after 2 months of no answers even when reached out to the sports book provider)

I guess i just have no valid claims here.

Like you said "casino will require the KYC process to be completed first before they conduct the investigation of the account"
Well why was my KYC completely cleared and started over again. I was already KYC'd and they made me restart the process asking for documents i dont have nor my job/country provides. They want quarterly earnings sheet matched to the deposits on my bank account. LOL On top of this when reaching out to accounts team only after completing KYC did this bet investigation issue arrise. Then immediatly once taken to AG again for some reason KYC is wiped and rejected due to "discrepancies"

The problem has finally been revealed. KYC will be completed or my lawyer will do whatever needed to prove Identification.

As far as going back and forth on this with you anymore its obviously pointless. Anyone looking at your recent posts 99% of them are you defending almost every casino on the BT forum. I'm very confused at what benefit you get or who you work for in order to provide such detailed information on every casino complaint on this site. Do you work for the casinos are just are aware of every TOS every casino has. Or do you think this may lead you to a job with one of these casinos. Either way anyone wondering why this person is so adamant on giving the casino every chance just look at all his recent posts and the manner in which he posts about these said complaint casinos. I dont think ive seen one post which he actually agrees with OP's complaint in the 223 pages of replys this person has made.

Simplest things to answer first, which I marked in bold.
Who am I work for in order to provide detailed information for every casino complaint on this site? I think we can say "the forum", I get detailed information of [almost] every casino complaint on this board [correction, not the entire forum, as I don't monitor other boards] because I attended most of those cases, get to know them personally, made my notes and findings... and I have a very good memory.

Do I work for casino? And do I aware of every ToS they have? Nope and nope. I am not their representative, and I am sure as hell don't memorize their ToS. I barely read them. Not to mention they're constantly updated. The familiarity is because most cases here shared the same violation of a section or two on the ToS, so I basically recycled what I know from previous case to other case.

Do I think it'll lead me to a job with these casino? LMAO! I really laughed at this while I'm actually at a very pissed condition reading your allegation against me. Anyone knows how much does a casino staff getting paid? It never crossed my mind, but this is interesting. I'll make sure I ask a representative in my contact later. If you have to know, the answer is NO. I don't need a job offer. I have a steady job IRL and I live comfortably enough. The extra fund from the forum is nice, I will admit that, but it's not like my life depended on it. I have my own business, so I can't exactly stick to a timeframe, but I accessed the forum on my spare time to "give back" what I get from life.

Now, moving to a more serious --which made me pissed-- points:

Siding with them. Umm... I am not? Why would I? It doesn't make sense as --to reply to your confusion on what am I benefitted from those cases as well-- I literally get nothing from the outcome of every single cases. Definitely not a job offer, as I've explained above.

Zero.

The casino does not [understandably] thanking me for hounding them on routine interval to give their response when they're slacking and the user who complained here are mostly people who come with the sole purpose of seeking resolution [or those with disposable alt account] who barely came back to the forum once their case come to an end, so I either a-stranger-on-the-internet who helped them get their rights or an-asshole-on-the-internet who help exposing their scam attempt.

The only "benefit" I get from all of these activities I do on my spare time [while I can actually binge-watch those series which the list growing into a worrying number] was... well, still nothing. Unless we can call a satisfaction that I feel after I managed to help exposing a scammer as a benefit?

Just to assure you that I am not siding with casinos, especially Stake, as you're currently dealing with them, here, if you read through my post history, you should've easily stumbled upon this recent one:

Quote from: holydarkness on March 24, 2024, 06:33:55 PM

OP, this is a friendly reminder that your time to reply to both your complaint on AG and CG are almost ran out, less than 24 hours as per when I write this post. You might want to update them with something so they will not close it without any desired outcome for your side.

[...]

Is there a logic why would I reminded and warned a user that their timer on AG and CG against Stake almost ran out if I am siding with Stake? Wouldn't it be more logical to let it roll and have AG and CG close the case due to the complainant's inactivity? After all, as you're so sure yourself, AG give no mercy and will reject a case or marked it as resolved if the complainant didn't answer in time.

Why would I bother reaching to several users to get them to reach each of their Stake's contact just to get the accusations against them resolved? I basically combed the forum just to get a contact from Stake, so I can hound them with the cases they currently have. If I am siding with them [or other casino] wouldn't it be easier to turn a blind eye?

Oh, here, case with another casino, just to assure you that I am not just doing it with Stake, that I don't take side, a post where I am trying to get the TXID of a user that'll help him get their initial deposit back. I was very possibly pissed the representative and was at the end of his patience and he's probably almost cut contact with me just because of this stunt I pulled. How is this me siding with a casino?

And what benefit do I get from it? Here:

Quote from: albus19 on March 26, 2024, 02:23:58 PM

Thank you very much once again hollydarkness !
After many failed attempts , I managed to get almost all the deposit back, I guess is better than nothing
[...]

Purely that.

Simply knowing someone get a deserved outcome [though... that'll be a poor example, given the OP is accused of multi-acc abuse], and that they get what's rightfully theirs, their joy of finally getting their fund or situation cleared, that's enough to make my day.

I am 99% defending casinos on the forum? How? Unless... you concluded that from the last ten or so pages of my recent posts? The current one that [I think] I just got out from a very dirty and muddy pit of a cluster of case. Yeah, that'll look like it, as I pressed three of those users while "taking it easy" with the casino, but here's the twist: those three users are the same user, weaponizing his mental health to extort money from casinos, moving from one casino to another. Do you prefer me to side with this specific kind of... human-being, be kind and welcoming them nicely [but hey, in my defense, I did, initially, before the fact that they're the same people came to my awareness] instead of pressing them and exposing the discrepancies in their story?

And there almost no post from the 223 pages of my post that I am siding with OP of a case? Again, how? I mean, for the love of the hole of a certain fox goddess, how could I be siding with casinos if I have a thread consisting a list that literally exposes their trustworthiness in form of their track record of cases against them? From time to time, it works as a "leverage" to push casino to get a resolution [note and disclaimer: a resolution I seek was the real truth of the case, not the casino simply giving up and ruled the case in favor to the OP due to the pressure, that'll be an extortion and that's against my goal] because they don't like seeing the oranges and the reds on their section.

Interestingly, though, if you bother to look at that thread, you'll see I don't give any mercy to Stake [though I also didn't give any special treatment to other casinos]. How could you think I am siding with Stake if I have a thread which post depicting them as this:

In fact, one can justifiedly argue that I actually go a little bit too harsh with them because I have to stay true to the rules of "status" that I set when I compiled the thread. They did not attend to any cases. Their representative whose role is to monitor, compile, and forward the cases against them never shows themselves and say anything, and as such, I automatically wrote the cases against Stake as "active" due to the absence of their representative:

Quote from: holydarkness on January 15, 2024, 07:09:23 PM

Active/Unresolved
- Case that is backed with substantial evidence and not attended by representative. Accuser may or may not inactive for the last three months due to the lack of response
- Case that is backed with substantial evidence, the discussion left hanging with the representative never addressed the last [valid] accusation/post/proof from accuser. Accuser may or may not inactive for the last three months due to the lack of response

All of those said and vented out, I am sorry if I rant and lashed out, I usually just brushed the accusation of me taking side and the question of my neutrality with sarcasm [umm... I think I ranted some too on those several occasions] but those people who accuses me with what you said are usually scammers who at the verge of their scheme being plumetted, and thus they resorted to a smear campaign. Snd I didn't mind them much, or those who get slightly irritated by my barrage of question. I can understand that.

You, though, I actually "rooted" for you, I think your case is a misunderstanding from Stake's side and I spent a good effort to get to the bottom of this [as well as other cases], and what triggers your accusation against me [unless I am wrong] was a simple explanation from me on how arbitrator works.

That's all I wanted to say regarding where I stand on this and every other cases. I haven't reply to your other point, but let's wait until tomorrow, I'll take it to sleep, see if some sleep will help. I'll give your whole case a refresher course, reading them again, in case I missed something later tomorrow.

Saint-loup, I'll address your query tomorrow too. Hopefully I am very much rested and not spiked with annoyance when I do that.

You are not working for the Forum buddy what are you talking about ?
and yes the OP have a good point you jump on every post a person got scammed or delaied payment to defend the Casino and giving Excuses even the Casino doesnt come it it .

working for the Forum ? maaaan